Emporia EV Charger Manual: A Comprehensive Guide
This guide details Emporia’s Level 2 smart EV charger, covering installation, operation, safety, and troubleshooting – a PDF manual is also available!
Emporia Energy offers innovative home energy solutions, and their smart EV chargers – the Classic and Pro models – represent a significant step towards accessible electric vehicle ownership. These Level 2 chargers provide considerably faster charging speeds compared to standard wall outlets, typically nine times quicker.
Designed for ease of use and integration into existing home electrical systems, the Emporia charger prioritizes safety and efficiency. A key feature is built-in load management, preventing overload on your electrical panel. Comprehensive documentation, including a detailed manual and installation guides, supports a smooth setup process.
The Emporia app enhances the user experience, enabling remote monitoring and control of charging sessions.
Understanding the Different Emporia EV Charger Models
Emporia currently offers two primary EV charger models: the Classic and the Pro. The Classic, initially evaluated in April 2023, is a cost-effective Level 2 solution, priced at $429. It provides substantial charging speed improvements over standard outlets. The newer Pro model builds upon this foundation, adding advanced features like enhanced built-in load management capabilities.
Both models share core functionalities, including app connectivity for monitoring and control. However, the Pro distinguishes itself with faster charging speeds and more sophisticated energy management options. Understanding these distinctions is crucial when selecting the charger best suited to your individual needs and home electrical infrastructure.
Emporia Classic vs. Emporia Pro: Key Differences
The Emporia Pro boasts charging speeds nine times faster than standard outlets, a significant upgrade from the Classic model. While both offer smart charging and app control, the Pro’s integrated load management is a standout feature, optimizing energy usage. The Classic provides a strong value proposition at $429, ideal for users prioritizing affordability.
However, the Pro caters to those seeking advanced energy control and quicker charging times. Installation experiences may vary, as noted in recent reviews, but both models benefit from potential partnerships offering installation estimates and avoiding panel upgrade fees. Ultimately, the choice depends on your charging needs and budget.
Safety Precautions and Warnings
Prioritize safety during installation and operation. Improper grounding conductor connection presents a serious risk of electric shock or fire – adhere strictly to provided wiring diagrams. Emporia emphasizes the importance of following all instructions pertaining to these risks. Ensure the charger is installed by a qualified electrician to guarantee compliance with electrical codes.
Regularly inspect the charging cable for damage before each use. Do not operate the charger if the cable is frayed or shows signs of wear. Keep the area around the charger clear and dry. Always disconnect the charger before cleaning or performing maintenance.
Risk of Fire and Electric Shock – Important Instructions
Critical safety warning: Improperly connecting the equipment-grounding conductor can create a significant risk of electric shock or fire. Emporia strongly advises professional installation to ensure correct wiring and adherence to all applicable electrical codes. Double-check all connections before energizing the system.
Never attempt to modify or disassemble the charger. Use only the provided hardware and follow the installation guide precisely. If you detect any unusual smells, sounds, or smoke, immediately disconnect the charger and contact customer support. Ignoring these instructions could lead to severe consequences.
Unboxing and Package Contents
Upon receiving your Emporia EV Charger, carefully inspect the packaging for any signs of damage during transit. The box should contain the EV Charger unit itself, a mounting bracket with accompanying hardware for secure installation, and a detailed installation guide.
Additionally, you’ll find a user manual providing comprehensive operational instructions. Verify the presence of all components before proceeding. If anything is missing or damaged, immediately contact Emporia customer support for assistance. Retain the original packaging for potential returns or warranty claims.
Installation Guide: Emporia EV Charger
Proper installation is crucial for safe and efficient operation. Begin by carefully reviewing the included installation guide and local electrical codes. Emporia recommends professional installation by a qualified electrician. Ensure the mounting location can support the charger’s weight and provides adequate ventilation.
Before commencing, disconnect power to the circuit. Securely mount the bracket, then connect the wiring according to the provided diagrams, paying close attention to grounding. Double-check all connections before restoring power and testing the charger’s functionality.

Tools Required for Installation
Successful installation demands specific tools for safety and precision. You’ll need a voltage tester to verify power disconnection, a properly insulated screwdriver set for electrical connections, and wire strippers to prepare the wiring. A drill with appropriate bits is essential for mounting the charger securely to the wall.
Additionally, a level ensures the charger is mounted straight, while a wrench set accommodates various connection points. Safety glasses and work gloves are vital for personal protection. Having a multimeter available can aid in troubleshooting, and conduit and fittings may be necessary depending on local codes.
Mounting the Charger Unit
Secure mounting is crucial for the charger’s longevity and safe operation. Begin by selecting a suitable wall location, considering proximity to your electrical panel and vehicle. Utilize the provided mounting template to mark the screw holes accurately. Ensure the wall can support the charger’s weight – concrete or stud walls are ideal.
Drill pilot holes and insert appropriate wall anchors if necessary. Align the charger with the holes and secure it using the supplied screws. Verify the unit is level and firmly attached before proceeding. A properly mounted charger minimizes vibration and ensures stable operation during charging sessions.
Electrical Connection – Wiring Diagrams
Proper electrical connection is paramount for safe and efficient operation. Always disconnect power at the breaker before commencing any wiring. The charger requires a dedicated 240V circuit, typically 40 or 50 amps, depending on the model. Refer to the detailed wiring diagrams included in the manual – incorrect wiring can cause fire or shock!
Connect the black wire to the L1 terminal, the red wire to the L2 terminal, and the bare copper or green wire to the ground terminal. Double-check all connections for tightness and ensure no exposed wires are present. Re-establish power at the breaker and verify correct operation.
Setting Up the Emporia EV Charger
Initial setup involves connecting your Emporia charger to your home Wi-Fi network for smart features. Download the Emporia App (available on iOS and Android) and create an account. The app guides you through the Wi-Fi connection process, requiring your network name and password.
Once connected, the charger will automatically update its firmware. This ensures optimal performance and access to the latest features. Through the app, you can monitor charging sessions, schedule charging times, and manage load balancing. A stable Wi-Fi connection is crucial for seamless operation.
Connecting to Your Home Wi-Fi Network
Establishing a Wi-Fi connection unlocks the Emporia charger’s smart capabilities. Begin by ensuring your smartphone is connected to your 2.4 GHz home Wi-Fi network – 5 GHz is not supported. Open the Emporia App and navigate to the device settings. Select “Connect to Wi-Fi” and follow the on-screen prompts.

The app will search for available networks. Choose yours and enter the correct password. A successful connection is indicated by a solid Wi-Fi signal icon on the charger and within the app. Troubleshooting steps are available in the app if connection fails.
Emporia App Download and Account Creation

To fully utilize your Emporia EV Charger, download the Emporia App from the Apple App Store or Google Play Store. Search for “Emporia Energy” and install the application on your smartphone. Once installed, launch the app and select “Create Account”.
You’ll be prompted to enter your email address and create a secure password. Verify your email address via the confirmation link sent to your inbox. After verification, log in to the app. The app allows remote monitoring, scheduling, and control of your charging sessions, enhancing your EV ownership experience.
Using the Emporia EV Charger
Once installed and connected to the app, using your Emporia EV Charger is straightforward. Simply plug the charging cable into your electric vehicle’s charging port. Within the Emporia App, you can select desired charging modes and settings, customizing the charging experience to your needs.
Monitor charging sessions in real-time via the app, tracking energy usage and estimated charging completion times. Utilize smart charging schedules to optimize charging during off-peak hours, potentially saving on electricity costs. The app provides comprehensive data and control for a seamless charging experience.
Charging Modes and Settings
The Emporia EV Charger offers versatile charging modes accessible through the mobile app. Users can select from various settings to tailor the charging process. These include options for standard charging, scheduled charging, and potentially, load-balanced charging if integrated with other Emporia energy management systems.
Within the app, adjust amperage settings to match your vehicle’s capabilities and electrical panel capacity. Customize charging schedules to take advantage of off-peak electricity rates. Monitor energy consumption and charging duration directly within the app’s intuitive interface for optimal control.
Monitoring Charging Sessions via the App
The Emporia app provides real-time insights into your EV charging sessions. Track key metrics such as energy delivered (kWh), charging duration, and current charging rate directly from your smartphone. View historical charging data to analyze energy consumption patterns and optimize your charging schedule.
The app displays charging status – whether the vehicle is actively charging, fully charged, or paused. Receive notifications regarding charging start/stop events and potential issues. Utilize this data to understand your EV’s energy needs and manage your home energy usage effectively.
Understanding Charger Specifications
Emporia EV chargers are designed for Level 2 charging, requiring specific voltage and amperage for optimal performance. Typically, these chargers operate on a 240V circuit, with amperage varying between models – the Classic and Pro have differing requirements.
Charging speed is directly related to amperage and your vehicle’s onboard charger capacity. Cable length impacts usability; ensure sufficient reach to your EV’s charging port. Refer to the detailed specifications in the manual for precise voltage, amperage, cable length, and maximum charging power for your specific Emporia model.
Voltage and Amperage Requirements
Emporia EV chargers generally require a dedicated 240-volt circuit for optimal Level 2 charging. The amperage needs careful consideration, as it impacts charging speed and circuit breaker compatibility. The Classic model typically operates at 32 amps, while the Pro version can handle up to 48 amps.
Verify your electrical panel can support the chosen amperage. Incorrect wiring or exceeding amperage limits can cause safety hazards. Always consult a qualified electrician to ensure proper installation and adherence to local electrical codes. Refer to the manual for precise specifications.
Charging Speed and Cable Length
Emporia chargers deliver Level 2 charging, significantly faster than standard Level 1 charging. Charging speed depends on the vehicle’s onboard charger and the amperage of the Emporia unit. The Classic, at 32 amps, adds roughly 25 miles of range per hour, while the Pro, at 48 amps, can add up to 37 miles per hour.
Both models feature a 25-foot cable, providing ample reach for most parking scenarios. This length balances convenience with manageability. Longer cables can introduce voltage drop, impacting efficiency. Always ensure the cable is properly stored to prevent damage and tripping hazards.
Troubleshooting Common Issues
If the charger won’t power on, verify the circuit breaker hasn’t tripped and the unit is securely mounted. Connectivity problems with the app often resolve with a Wi-Fi network reset or a charger reboot. Ensure your home network meets the charger’s requirements.
Slow charging speeds can stem from the vehicle’s settings, cable issues, or lower amperage settings on the charger itself. Check the app for current amperage and adjust if needed. If problems persist, consult the Emporia support resources or the detailed PDF manual.
Charger Not Powering On
If your Emporia EV charger fails to power on, begin by checking the dedicated circuit breaker in your electrical panel. Ensure it hasn’t tripped, and if so, reset it. Verify the charger is securely mounted and properly connected to the electrical supply. Inspect the wiring for any loose connections or damage.
Double-check that the voltage and amperage supplied match the charger’s specifications. A PDF manual review can confirm these details. If the issue continues, contact a qualified electrician for assistance, as improper wiring can be dangerous.

Connectivity Problems with the App
Experiencing issues connecting your Emporia EV charger to the app? First, confirm your home Wi-Fi network is functioning correctly and that the charger is within range. Restart both your router and the Emporia EV charger. Ensure you’ve downloaded the latest version of the Emporia app from your app store.
Double-check that you’ve entered the correct Wi-Fi password during setup. Refer to the PDF manual for detailed instructions on network configuration. If problems persist, try resetting the charger’s Wi-Fi connection and re-adding it to the app.
Slow Charging Speeds
If your Emporia EV charger seems to be charging slowly, several factors could be at play. Verify the charging cable is securely connected to both the charger and your vehicle. Confirm your vehicle’s onboard charger is set to accept the maximum amperage supported by the Emporia charger.

Ambient temperature can also affect charging speed. Review the PDF manual for voltage and amperage requirements. Consider if other high-demand appliances are simultaneously drawing power, potentially limiting available amperage. Check for any error messages in the app, which may indicate a power delivery issue.

Emporia EV Charger Features
The Emporia EV charger boasts several intelligent features designed to optimize your charging experience and integrate seamlessly with your home energy management. Built-in load management capabilities prevent overloading your electrical panel by dynamically adjusting charging speed based on real-time energy usage.
Smart charging schedules allow you to program charging sessions during off-peak hours, potentially saving money on electricity costs. Through the Emporia app, users can monitor energy consumption and customize charging preferences. The WeaveGrid integration further enhances grid responsiveness and supports sustainable energy practices.
Built-in Load Management Capabilities
Emporia’s EV charger intelligently manages your home’s electrical load, preventing overloads when charging. This feature dynamically adjusts the charging rate based on real-time energy consumption of other appliances. It avoids tripping breakers and the need for costly electrical panel upgrades in many cases.

The charger prioritizes essential household power, ensuring uninterrupted operation of critical systems. Load management is particularly beneficial for homes with limited electrical capacity or those considering adding more electrical devices. This proactive approach optimizes energy distribution and enhances overall electrical system reliability.
Smart Charging Schedules
Emporia’s app allows users to create customized charging schedules, optimizing charging times based on electricity rates and personal preferences. Schedule charging during off-peak hours to save money and reduce strain on the grid. Set specific start and stop times, or utilize time-of-use rate integration for automated adjustments.
These schedules can be easily modified through the intuitive mobile app, providing flexibility and control. Smart charging minimizes energy costs and supports a more sustainable energy ecosystem. Users can prioritize charging based on daily routines and energy demands, maximizing convenience and efficiency.
Warranty Information
Emporia EV chargers are backed by a comprehensive warranty, ensuring peace of mind for customers. The standard warranty covers defects in materials and workmanship for a specified period, typically three years from the date of purchase. This warranty protects against failures under normal use and conditions.
Warranty claims require proof of purchase and adherence to Emporia’s warranty guidelines. The warranty does not cover damage resulting from improper installation, misuse, or unauthorized modifications. Detailed warranty terms and conditions are available on the Emporia Energy website and within the product documentation.
Customer Support and Contact Information
Emporia Energy provides multiple channels for customer support, ensuring assistance is readily available. For immediate help, customers can access the online help center on the Emporia website, featuring FAQs and troubleshooting guides. Email support is also offered, with a typical response time of 24-48 hours.
Phone support is available during business hours, allowing direct communication with a support representative. The Emporia community forum provides a platform for users to share experiences and solutions. Contact information, including email addresses and phone numbers, can be found on the Emporia Energy website.
PDF Manual Availability and Download
A comprehensive PDF version of the Emporia EV Charger manual is readily accessible for offline viewing and detailed reference. This digital manual mirrors the online documentation, encompassing installation guides, safety precautions, operational instructions, and troubleshooting steps.
Users can download the PDF directly from the Emporia Energy website, typically located within the support or documentation section. The manual, identified as document 603 00009 RevD, is designed for the Level 2 installation and provides a complete resource for owners. Ensure you have a PDF reader installed to view the document.
Accessing the Official Emporia EV Charger Manual
To access the official Emporia EV Charger manual, navigate to the Emporia Energy website and locate the “Support” or “Resources” section. Within these areas, you’ll find a dedicated documentation page. Search for the “Smart Home EV Charger installation & usage manual” or use the document number 603 00009 RevD for a direct link.
The manual is available as a downloadable PDF, ensuring easy access and offline viewing. Emporia also provides options to view the manual online. Ensure your browser supports PDF viewing or that you have a compatible PDF reader installed for optimal access to all features and instructions.
Installation Estimates and Panel Upgrade Fees
Emporia has partnered with WeaveGrid to streamline the installation process and provide customers with quick, accurate estimates. Through this partnership, users can receive an installation estimate in under two minutes, simplifying the initial planning stages. A significant benefit is the potential to avoid incremental panel upgrade fees, a common concern for EV charger installations.
WeaveGrid’s technology assesses your electrical panel’s capacity and determines if an upgrade is necessary, potentially saving you substantial costs. This service offers transparency and helps budget effectively for your Emporia EV charger setup, making the transition to electric vehicle ownership more affordable.
Partnerships: WeaveGrid Integration
Emporia Energy has forged a strategic partnership with WeaveGrid, a software company focused on accelerating electric vehicle (EV) adoption. This collaboration aims to simplify and optimize the EV charging experience for Emporia customers. WeaveGrid’s platform enables rapid EV integration with the existing electrical grid, ensuring a seamless and efficient charging process.
The integration provides Emporia customers with a $100 credit and access to WeaveGrid’s innovative tools; This includes quick installation estimates and assistance in avoiding costly panel upgrade fees. By leveraging WeaveGrid’s expertise, Emporia is enhancing the value proposition for its EV charger users.
Understanding the Installation Guide
The Emporia EV charger installation guide provides detailed, step-by-step instructions to ensure a safe and successful setup. It begins with a comprehensive list of required tools, followed by clear guidance on mounting the charger unit securely. Crucially, the guide includes wiring diagrams for proper electrical connection, emphasizing the importance of correct wiring for optimal performance and safety.
Users will find detailed explanations of each stage, from initial preparation to final testing. The manual stresses adherence to local electrical codes and recommends professional installation if you’re uncomfortable with electrical work. A thorough understanding of the guide is vital for a trouble-free installation.
Step-by-Step Installation Instructions
Begin by carefully reviewing the safety precautions outlined in the manual before commencing installation. First, mount the charger unit to a suitable wall using the provided hardware, ensuring it’s securely fastened. Next, connect the wiring according to the included diagrams – pay close attention to the grounding conductor connection for safety.
After wiring, carefully connect the charger to your electrical panel, verifying voltage and amperage requirements. Finally, test the installation by initiating a charging session. The manual provides detailed visuals and clear explanations for each step, making the process manageable for experienced DIYers.
Safety Features Detailed
The Emporia EV Charger prioritizes user safety with several integrated features. Crucially, proper grounding conductor connection is vital to mitigate electric shock risks, as detailed in the manual’s warnings. The charger incorporates overcurrent protection, preventing damage from electrical surges.
Additionally, it features overvoltage protection and thermal management systems to ensure stable operation. The manual emphasizes the importance of adhering to all instructions pertaining to a risk of fire or electric shock. Regular inspection of wiring and connections is recommended to maintain optimal safety performance.
Grounding Conductor Connection
Proper grounding is paramount for safe operation of the Emporia EV Charger. The manual explicitly warns that improper connection of the equipment-grounding conductor presents a significant risk of electric shock. Ensure the grounding wire is securely connected to a dedicated grounding terminal within the electrical panel, adhering to local electrical codes.
Verify the grounding system’s integrity before and after installation. A qualified electrician should perform this connection to guarantee compliance and safety. Failure to correctly ground the charger can compromise its protective features and create a hazardous situation. Always consult the installation guide for detailed wiring diagrams.
Emporia Charger Dimensions
Understanding the physical specifications of the Emporia EV Charger is crucial for planning installation. The Emporia Level 2 charger, as detailed in available documentation, measures 305mm in length and 146mm in width. This compact design facilitates flexible mounting options on various wall surfaces.
Weight considerations are also important for secure installation. While specific weight details may vary slightly between models (Classic vs. Pro), the charger is designed to be manageable for a single installer. Refer to the official manual for precise weight specifications and ensure the mounting surface can adequately support the unit’s load.
Physical Size and Weight Specifications
The Emporia EV Charger boasts a compact form factor, measuring 305mm (approximately 12 inches) in length and 146mm (roughly 5.75 inches) in width. These dimensions allow for versatile installation in garages or on exterior walls. Detailed measurements are available within the official installation manual for precise planning.
Regarding weight, the charger is designed for relatively easy handling during installation. While exact figures differ between the Classic and Pro models, the unit is generally lightweight enough for a single person to manage safely. Always consult the product documentation for the most accurate weight specification before commencing installation.