Intex Pure Spa Owners Manual: A Comprehensive Guide
Welcome to relaxation! This manual provides essential guidance for enjoying your Intex Pure Spa, ensuring years of soothing hydrotherapy and blissful moments.
Congratulations on choosing an Intex Pure Spa! You’ve invested in a fantastic way to unwind, relieve stress, and enjoy the therapeutic benefits of warm water right in your own backyard. This inflatable spa is designed for easy setup and convenient use, offering a portable and affordable alternative to traditional hot tubs.
The Intex Pure Spa range combines innovative technology with user-friendly features, providing a relaxing and rejuvenating experience. Whether you’re seeking solace after a long day, a romantic evening under the stars, or a fun gathering with friends, your Pure Spa is ready to deliver.
This owner’s manual is your comprehensive resource for everything you need to know about operating and maintaining your spa. We strongly recommend reading it thoroughly before initial setup and referring back to it as needed. Understanding the instructions will ensure safe operation, optimal performance, and long-lasting enjoyment of your Intex Pure Spa.
Unboxing and Initial Setup
Carefully unpack your Intex Pure Spa and verify all components are present. Avoid using sharp objects during unboxing to prevent damage to the spa liner or accessories. Lay out all parts in a clear, spacious area for easy identification. Before proceeding, inspect the spa liner for any visible defects or punctures.
Initial setup requires a flat, level surface capable of supporting the filled spa’s weight. A concrete patio, deck, or a dedicated leveled area of your yard are suitable options. Avoid placing the spa directly on grass or uneven ground. Proper site preparation is crucial for stable operation and to prevent potential damage.
Ensure the chosen location is near a grounded electrical outlet, complying with local electrical codes. Do not use extension cords. Familiarize yourself with the included components before beginning the inflation process. Following these steps will ensure a smooth and trouble-free setup experience.
Package Contents Checklist
Verify the following items are included in your Intex Pure Spa package. Spa Liner: The inflatable tub itself. Filter Pump & Heater Unit: Controls temperature, filtration, and bubble jet functions. Filter Cartridge: Essential for maintaining clean water; one is typically included. Repair Patch Kit: For minor punctures or tears in the spa liner. Insulated Spa Cover: Helps retain heat and keeps debris out. User Manual: This document, providing detailed instructions.
Chemical Starter Kit (Optional): May include pH adjusters and sanitizer. Hose Adapters: For connecting to the filter pump. Drainage Adapter: Facilitates water drainage. Thermal Ground Fault Interrupter (GFCI) Power Supply: Ensures electrical safety.
If any items are missing or damaged, immediately contact Intex Customer Support (details in the Warranty Information section). Do not attempt to operate the spa without all necessary components. Retain the original packaging for potential returns or warranty claims.

Site Preparation & Leveling
Choosing the right location is crucial for your Intex Pure Spa’s longevity and your enjoyment. Select a firm, level surface capable of supporting the filled spa’s weight (consider water + occupants!). Avoid hard surfaces like concrete unless a protective mat is used to prevent damage to the liner.
Clear the area of any sharp objects – rocks, sticks, or debris – that could puncture the spa. A level surface is paramount; even a slight incline can strain the pump and affect water distribution. Use a spirit level to check for unevenness. If necessary, use leveling sand or plywood sheets to create a perfectly flat base.
Ensure proximity to a grounded electrical outlet with GFCI protection. Avoid direct sunlight for extended periods to minimize heat loss and UV damage. Consider privacy and wind exposure when selecting your spa’s location.
Spa Installation – Step-by-Step
Ready to unwind? Follow these steps for a seamless installation. First, unroll the spa liner in your prepared location, ensuring it’s free of creases and folds. Gently lay it out, avoiding dragging it across rough surfaces.
Next, position the filter pump and heater near the spa, within reach of a grounded electrical outlet. Do not connect to power yet! Carefully inspect all connections for damage. Ensure the pump is on a level surface to prevent operational issues.
Before inflating, double-check the liner for any potential punctures. Once satisfied, proceed to inflate using the built-in pump (refer to the ‘Inflating the Spa Liner’ section for detailed instructions). Finally, once inflated, connect the hoses and prepare for water filling!
Inflating the Spa Liner
Let’s get bubbling! Begin by locating the inflation valve on the spa liner. Ensure it’s securely closed before connecting the inflation hose from the pump. Turn on the pump and allow the spa to inflate – do not overinflate!
Monitor the inflation process closely. The liner will become taut as it fills with air. Stop the pump before reaching maximum pressure to avoid potential damage. A slightly soft feel is ideal, as water pressure will further firm it up.
Once inflated, quickly close the valve cap tightly to prevent air leakage. If you notice any persistent leaks, check the valve for proper sealing. Avoid jumping or placing heavy objects on the partially inflated spa. Proceed to connect the filter pump after successful inflation.
Connecting the Filter Pump & Heater

Power up the comfort! Locate the filter pump and heater unit. Carefully connect the hoses to the designated inlets on both the pump and the spa liner. Ensure a snug, secure fit to prevent leaks – hand-tighten only, avoid using tools.

The filter hoses typically have color-coded connectors for easy identification. Double-check that the connections are correct before plugging in the power cord. Position the pump on a flat, dry surface, protected from direct sunlight and rain.
Before powering on, prime the pump by filling the filter housing with water. This prevents damage to the pump motor. Once primed, plug the unit into a grounded outlet. The heater will now begin to warm the water, creating your personal oasis.
Water Chemistry Basics
Maintaining pristine water is key! Proper water chemistry ensures a safe, comfortable, and enjoyable spa experience. Regularly testing and balancing your water prevents algae growth, corrosion, and skin irritation.
Key parameters include pH, alkalinity, and sanitizer levels. pH measures acidity/alkalinity, ideally between 7.2 and 7.8. Total alkalinity acts as a pH buffer, aiming for 80-120 ppm. Sanitizers, like chlorine or bromine, kill bacteria.
Use a reliable test kit or strips to check these levels at least twice weekly, and adjust accordingly with appropriate chemicals. Always follow the chemical manufacturer’s instructions carefully. Consistent monitoring and adjustment are vital for a healthy and relaxing spa environment.

Understanding pH Levels

pH is crucial for water balance! It measures the acidity or alkalinity on a scale of 0 to 14, with 7 being neutral. A pH below 7 is acidic, while above 7 is alkaline (basic). For your Intex Pure Spa, maintaining a pH between 7.2 and 7.8 is essential.
If the pH is too low (acidic), it can corrode spa components, irritate skin and eyes, and reduce sanitizer effectiveness. Conversely, a high pH (alkaline) can cause scaling, cloudy water, and also diminish sanitizer performance.
Use a reliable test kit to regularly check your spa’s pH. To raise pH, add pH increaser (soda ash). To lower pH, add pH reducer (sodium bisulfate). Always add chemicals gradually and retest after several hours to ensure proper balance. Consistent pH control protects your spa and enhances your enjoyment.
Sanitizing with Chlorine/Bromine
Maintaining sanitation is vital! Chlorine and bromine are common sanitizers for Intex Pure Spas, eliminating bacteria and algae. Chlorine is more economical but can have a stronger odor and may irritate sensitive skin. Bromine is gentler and more stable at higher temperatures, making it ideal for warmer climates.
When using chlorine, aim for a level of 1-3 ppm (parts per million). For bromine, maintain a level of 3-5 ppm. Use a test kit to monitor sanitizer levels at least twice weekly, adjusting as needed.
Always follow the chemical manufacturer’s instructions carefully. Pre-dissolve granular sanitizers in a bucket of water before adding them to the spa to prevent damage to the liner. Shock the water weekly with a non-chlorine shock to oxidize contaminants and reactivate the sanitizer. Proper sanitization ensures a safe and healthy spa experience.
Maintaining Clean Water
Consistent water care is key! Keeping your Intex Pure Spa water clean extends the life of your spa and ensures a hygienic bathing experience. Regular maintenance prevents algae growth, cloudy water, and unpleasant odors. This involves a combination of filtration, sanitization, and regular water testing.
Beyond sanitizing, regularly skim the water surface to remove debris like leaves and insects. Use a spa vacuum to clean the bottom of the spa, removing settled dirt and sediment. Maintaining proper water circulation also helps distribute chemicals effectively and prevents stagnant areas.
Remember, clean water isn’t just about aesthetics; it’s about health and safety. A proactive approach to water maintenance will save you time and money in the long run, allowing you to fully enjoy your Pure Spa.
Filter Cartridge Maintenance
Your filter is the heart of clean water! Regularly maintaining the filter cartridge is crucial for optimal spa performance. A dirty filter restricts water flow, reduces heating efficiency, and compromises water clarity. We recommend rinsing the filter cartridge every 2-4 weeks, depending on spa usage.
To rinse, remove the cartridge and use a garden hose with a high-pressure nozzle to spray between the pleats, dislodging debris. Avoid damaging the filter media. For a deeper clean, soak the cartridge overnight in a filter cleaning solution specifically designed for spa filters – follow the product instructions carefully.
Replace the filter cartridge every 3-6 months, or sooner if it becomes damaged or excessively dirty. A clean filter ensures efficient filtration, crystal-clear water, and a longer lifespan for your Intex Pure Spa’s pump and heater.
Water Changing Schedule
Fresh water is key to a hygienic spa experience! Maintaining proper water quality requires regular draining and refilling. The frequency of water changes depends on spa usage and water chemistry balance. As a general guideline, completely drain and refill your Intex Pure Spa every 4-6 weeks.
More frequent changes may be necessary with heavy use or if you struggle to maintain balanced water chemistry. Partial water changes (25-50%) can be performed weekly to help reduce the buildup of total dissolved solids. Always balance the water chemistry after refilling, before each use.
When draining, use a submersible pump or siphon to remove the water responsibly, avoiding local regulations. Thoroughly clean the spa liner before refilling to prevent algae growth and maintain a pristine bathing environment. Consistent water changes contribute to a healthier and more enjoyable spa experience.
Operating the Control Panel
Your Intex Pure Spa’s control panel is the hub for managing your spa experience! Familiarize yourself with its functions for optimal enjoyment. The panel typically features buttons for power, temperature adjustment, jet control, and bubble function activation.
Pressing the power button initiates the heating and filtration system. Use the temperature buttons (usually “+” and “-“) to set your desired water temperature, allowing time for the heater to reach the setpoint. The jet control button activates the massage jets, providing a soothing hydrotherapy experience.
The bubble function button turns on the bubble jets, creating a relaxing and invigorating atmosphere. Some models include a timer function for pre-setting operation schedules. Always refer to the specific control panel diagram in this manual for accurate button identification and operation instructions.
Temperature Adjustment
Maintaining the perfect water temperature is key to a relaxing spa experience! Your Intex Pure Spa allows for precise temperature control via the control panel. Typically, you’ll find dedicated “+” and “-” buttons for increasing or decreasing the set temperature.
Each press of these buttons usually adjusts the temperature by 1°C or 2°F (depending on your model’s setting). The current set temperature will be displayed on the control panel. Allow sufficient time – often several hours – for the heater to reach the newly set temperature, especially from a cold start.
Avoid rapid or excessive temperature adjustments, as this can strain the heater. The maximum recommended temperature is 40°C (104°F) for safety reasons. Remember to consider external temperatures; colder weather will require more heating time. Regularly monitor the water temperature to ensure consistent comfort.
Jet Control & Bubble Function

Enhance your spa experience with the invigorating power of the jets and the soothing sensation of bubbles! Your Intex Pure Spa’s control panel features dedicated buttons to manage these features. The jet control button activates the internal jets, providing a massaging effect. Pressing it repeatedly may cycle through different jet intensity levels, if your model supports this.

The bubble function, often indicated by a separate button, activates the air blower, releasing warm air bubbles into the water. This creates a relaxing and effervescent atmosphere. Note that using the bubble function will slightly cool the water, as it introduces cooler air.
For optimal energy efficiency, avoid prolonged use of the bubble function. It’s best enjoyed in short bursts. Always ensure the jets and bubble function are turned off when not in use to conserve energy and prolong the life of your spa.
Troubleshooting Common Issues
Encountering a problem? Don’t worry, many issues are easily resolved! This section addresses frequent concerns with your Intex Pure Spa. Before contacting customer support, review these common troubleshooting steps. First, ensure the power supply is correctly connected and functioning. Check the GFCI outlet to confirm it hasn’t tripped.
If the heater isn’t working, verify the water temperature is below the set point. The heater won’t activate if the water is already warm enough. For cloudy water, check your filter and water chemistry – imbalances are often the cause.
Low water flow usually indicates a clogged filter cartridge; cleaning or replacing it should resolve the issue. Refer to the sections on Error Codes and Low Water Flow Problems for more specific guidance. Remember to always disconnect power before performing any maintenance.
Error Codes & Their Meanings
Decoding your spa’s messages is crucial for quick fixes! Your Intex Pure Spa’s control panel displays error codes to indicate specific problems. E01 signifies a heater error – often due to low water levels or a faulty sensor. E02 indicates a low-temperature error, meaning the water is too cold for heating to begin.
E03 signals a high-temperature error; immediately turn off the spa to prevent overheating. E04 points to a flow rate error, usually caused by a clogged filter. E05 suggests a sensor issue, requiring professional attention. E06 indicates an overheating error, also requiring immediate shutdown.
Consult the full error code list in the appendix of this manual for a complete explanation. Always attempt basic troubleshooting steps – like checking water levels and filter cleanliness – before contacting customer support. Note the error code before calling for faster assistance.
Low Water Flow Problems
Reduced water circulation can hinder heating and filtration! Several factors can cause low water flow in your Intex Pure Spa. The most common culprit is a clogged filter cartridge – regularly cleaning or replacing it is essential. Check the filter housing for debris and ensure the cartridge is correctly seated.
Another potential issue is air trapped in the system. Try briefly turning the pump off and on several times to release any trapped air. Inspect the intake strainer for blockages; leaves or sediment can restrict water flow. Verify that the jet nozzles aren’t obstructed.
If the problem persists, examine the pump and heater connections for kinks or blockages in the hoses. A failing pump may also cause low flow, requiring professional repair or replacement. Maintaining proper water levels is also vital for optimal circulation.
Winterizing Your Intex Pure Spa
Protect your investment from freezing temperatures! Proper winterization prevents damage to your Intex Pure Spa during colder months. Begin by completely draining the spa, including the pump, heater, and all plumbing lines. Use a wet/dry vacuum to remove any remaining water from the jets and internal components.
Thoroughly clean the spa liner with a mild detergent and allow it to dry completely. Remove the filter cartridge and store it indoors in a clean, dry location. Disconnect all hoses and store them with the pump and heater in a protected area, away from freezing conditions.
Consider using a spa cover designed for winter to provide additional insulation. Regularly check the spa throughout the winter for any signs of damage or water accumulation. Following these steps ensures a hassle-free start-up when warmer weather returns!
Draining and Cleaning Procedures
Proper draining is crucial for spa longevity! First, disconnect the power supply to the pump. Locate the drain valve – typically near the base of the spa – and attach a garden hose. Direct the hose to a suitable drainage area, ensuring compliance with local regulations.
Allow the spa to drain completely; this may take several hours. Once drained, use a wet/dry vacuum to remove any remaining water from the liner’s crevices and the pump/heater housing. Clean the spa liner with a mild soap and water solution, using a soft cloth or sponge. Avoid abrasive cleaners!
Rinse thoroughly to remove all soap residue. Inspect the filter area and remove any debris. For stubborn stains, a specialized spa cleaner may be used, following the manufacturer’s instructions. Ensure the spa is completely dry before storing or re-filling.
Protecting the Spa During Freezing Temperatures
Preventing freeze damage is vital! Before temperatures drop below freezing, completely drain the spa following the procedures outlined previously. Disconnect all hoses and fittings, storing them indoors. Remove the filter cartridge and store it in a warm, dry location to prevent cracking.
Thoroughly dry the spa liner with towels. Consider using a wet/dry vacuum to extract any residual moisture. For added protection, inflate the spa slightly to help maintain its shape and prevent liner damage from snow or ice accumulation.
Cover the spa with a properly fitted winter cover, securing it tightly to prevent wind uplift. Regularly check the cover throughout the winter for damage or excessive snow buildup. Avoid placing heavy objects directly on the liner. Re-inflate and refill only when consistently above-freezing temperatures are expected.
Safety Precautions
Your safety is paramount! Always operate the Intex Pure Spa with caution and adhere to these guidelines. Never use the spa while under the influence of alcohol or drugs, or while taking medication that may impair judgment; Individuals with heart conditions, diabetes, or other serious medical ailments should consult a physician before use.
Maintain constant supervision when children are near the spa. A locking cover is strongly recommended. Electrical safety is crucial: ensure the spa is properly grounded and protected by a Ground Fault Circuit Interrupter (GFCI). Never operate the spa with a damaged cord or plug.
Avoid submerging electrical components. Keep the surrounding area dry. Do not modify the spa in any way. Regularly inspect the spa for any signs of damage. Discontinue use immediately if any issues are detected.
Electrical Safety Guidelines
Prioritize electrical safety at all times! The Intex Pure Spa operates on electricity, demanding strict adherence to these guidelines. Always plug the spa into a grounded outlet protected by a Ground Fault Circuit Interrupter (GFCI). Regularly test the GFCI to ensure proper functionality – a monthly test is recommended.
Never use an extension cord unless absolutely necessary, and if used, it must be heavy-duty, outdoor-rated, and GFCI protected. Avoid running the power cord through doorways or areas where it could be damaged. Do not operate the spa if the power cord is frayed or damaged in any way.
Keep the control panel and power supply dry. Never attempt to repair electrical components yourself; contact qualified personnel for assistance. Ensure the electrical outlet is accessible and easily reachable for emergency shut-off. Disconnect the spa from power during maintenance or when not in use for extended periods.
Child Safety & Supervision
Constant, active supervision is crucial when children are near the Intex Pure Spa. This is not a substitute for childcare. The spa’s water temperature can pose a drowning risk, even in shallow depths. Always prevent unsupervised access to the spa, utilizing a secure cover when not in use and removing any access ladders or steps.

Teach children about the dangers of the spa and emphasize that they should never use it without adult supervision. Be particularly vigilant with infants and toddlers. Never allow children to play with the control panel or any electrical components.
Establish clear rules regarding spa usage for children. Consider installing a safety fence around the spa area. Regularly inspect the spa cover for secure closure. Remember, responsible ownership includes prioritizing the safety of children around the spa at all times.
Warranty Information
Intex offers a limited warranty on your Pure Spa, covering manufacturer defects in materials and workmanship. The standard warranty period is typically one (1) year from the original purchase date, but may vary depending on the specific model and region. Please retain your proof of purchase (receipt or invoice) as it is required for all warranty claims.
The warranty does not cover damage caused by misuse, abuse, improper installation, lack of maintenance, acts of nature, or unauthorized repairs. Damage resulting from incorrect water chemistry is also excluded.
To initiate a warranty claim, contact Intex Customer Support (see contact details below) with your purchase information and a detailed description of the issue. Intex will, at its discretion, repair or replace the defective component. Warranty service is void if repairs are attempted by unauthorized personnel. Full warranty details are available in the separate warranty card included with your spa.
Intex Customer Support Contact Details
Need assistance with your Intex Pure Spa? Our dedicated customer support team is here to help! For frequently asked questions and troubleshooting guides, please first visit our comprehensive online support portal at www.intexcorp.com/support. You may find a quick solution to your query there.
If you require further assistance, you can contact us directly via the following methods:
- Phone: 1-800-231-1332 (Available Monday-Friday, 8:30 AM ― 5:00 PM PST)
- Email: support@intexcorp.com
- Website Contact Form: Available through the support portal linked above.
Please have your spa model number and purchase date readily available when contacting support to expedite the process. We strive to respond to all inquiries within 24-48 business hours.
Accessory Recommendations
Enhance your Intex Pure Spa experience with these recommended accessories! For superior water cleanliness, consider the Intex Spa Cover to minimize debris and heat loss, alongside extra Filter Cartridges for convenient replacements – maintaining pristine water is key.
To elevate comfort, explore our range of Intex Spa Seats and Headrests, providing ergonomic support during relaxation. Protect your spa floor with a durable Spa Floor Mat, preventing potential damage. For added convenience, a Chemical Starter Kit ensures balanced water chemistry from the start.
Don’t forget a reliable Thermometer for accurate temperature monitoring and a Spa Cleaning Kit for effortless maintenance. Finally, a high-quality Spa Cover Support will prolong the life of your cover and add a touch of elegance. Visit Intex’s website for the full selection!